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FAQ

RX Card Frequently Asked Questions

No. We do not require, sell or share/re-market your personal data.

No. The card is absolutely free to use!

Yes. Anyone can use the card, there are no restrictions or pre-qualifications. The card can be used by individuals and family members regardless of a person’s health, age, immigration status, or income, and there are no limits on how many times it can be used.

There are over 60,000 prescriptions medications discounted, both brand name and generic medications. The Coast2CoastRx Card also covers several pet medications! Check to see if your specific medication is discounted using our Prescription Drug Pricing Tool on this page.

No. This prescription discount card does not require registration or any pre-qualifications. Simply print, text or email a card to yourself and provide the card to your pharmacist at checkout for instant savings.

There are thousands of pharmacies in the network. The discount card can be used at all major pharmacy chains, and many independent pharmacies in all 50 states and all U.S. territories, including Puerto Rico, Guam, and the U.S. Virgin Islands.

You can save up to 80% on an individual prescription. Savings may be greater or less than 80%, Check to see how much you can save today by entering your prescription into our RX Savings calculator.

No. There is no expiration date and no limit on usage.

No. You can use one card for your entire family; each family member must have a unique ID number. This may be accomplished by adding a 01, 02, etc. for dependents at the end of the original ID number. Refresh the page to obtain an additional card or call us at 1-800-931-8872

No. Two cards may not be used at the same time – you can’t combine both insurance savings and card savings. However, if a prescription drug is not covered by your insurance, use the Coast2CoastRx Card to receive your discount. Note: If your prescription is covered by insurance, compare the price with insurance applied to the price with the card discount – and choose whichever price saves you the mos

Yes, occasionally. If a health insurance prescription plan does not cover a certain prescription medication, the card may provide a discount. The card can also be used to fill pet prescriptions, as long as the prescription can be filled at a pharmacy.

Medicare Part D participants are usually 65 years old or older. There is a gap in participant coverage that is called the “donut hole” where Medicare participants must pay out-of-pocket up to a certain amount. The Coast2CoastRx Card provides an option to help participants in the “donut hole” get relief from high prescription drug prices.

No. The card is not insurance and it is not intended to replace insurance.

Telemed Frequently Asked Questions

Telehealth utilizes technology to give you and yourfamily affordable and convenient access to medical and behavioral health services online. Using MeMD’s telehealth service and national network of US-licensed medical providers and therapists, you can connect with a provider online,and receive care and a personalized treatment plan. Telehealth can help when you need medical attention after-hours, when your regular doctor is not available, or when travel is difficult; it does notreplace seeing a doctor in-person for your annual office visit. Teletherapy can be a more convenient and private way to speak to someone, and can also be an alternative or supplement to in-office therapy.

When you have a health issue, either call MeMD or visit the website. Once online you will be asked to register and log on. After you’ve created your account it’s simple to request a real-time video, app or phone consultation with one of MeMD’s providers. Your provider will review your medical history and perform a video exam or phone consultation within minutes. You will then receive a medical record and care instructions electronically, with any necessary prescriptions sent to your local pharmacy. If you require urgent care you will be immediately referred to the nearest emergency room or urgent care center. The entire telehealth visit is completed on average within 30 minutes or less.

Below is a sample of medical conditions that MeMD providers can evaluate:

MEDICAL
  • Abrasions, bruises
  • Colds, flu and fever
  • Sore throat, cough, congestion
  • Allergies, hives, skin infections
  • Bites and stings
  • Minor headaches, arthritic pains
  • Medication refills (short-term)*
  • Diarrhea, vomiting, nausea
  • Urinary tract infections
  • Headaches, body aches
  • Eye infections, conjunctivitis

And more!

BEHAVIOR HEALTH
  • Addiction, anxiety
  • Bipolar disorder
  • Depression, grief/loss
  • Divorce, relationships
  • Domestic Violence
  • Eating disorders
  • Mood swings, panic attacks
And More!

*Prescriptions cannot be written for controlled substances or elective medications.

Yes, in most cases. Many ailments can be treated by a phone only consultation, though we highly encourage using a webcam when available, since it allows our providers to better assess your condition and deliver the best possible care. A webcam may be required in certain states. Please contact MeMD for further information.

When medically necessary MeMD Medical providers can submit an electronic prescription for pick-up at your local pharmacy. Please note, MeMD therapists do not prescribe medication.
We schedule therapy sessions Monday – Friday from 9 am to 7 pm local time. Many patients are able to meet with a Therapist in as little as 48 hours of requesting an appointment.

The program is available to you, your spouse or domestic partner, and children up to the age of 26.

Yes. Care is provided by our medical team of US-licensed, board-certified physicians, nurse practitioners and physician assistants.  Licensed therapists provide talk therapy.

Yes. An email address is required in order to create a profile.

Yes. MeMD services are HIPAA compliant and completely confidential.

MeMD is being offered to you for $0 visit fee for 3 urgent care consults per month. The cost is the monthly charge of $9.95 for the program. For urgent care consults in excess of 3 per month the cost is $67.00.  The cost for 50-minute talk therapy sessions is $65.